The internet is full of design tips and tricks for the typical layperson. After all, this is the kind of information that helps us to learn and develop new skillsand design is a skill like any other. It demands time, training and experience.

Yet most of these posts seek to simplify design down to a few bulleted lists, and to give birth to easy do-it-yourself (DIY) design.

The question, though, is whether or not your average Joe should be designing graphics and content themselves, or whether they – and their brand – are better off seeking professional help.

Liz and I focused this week's talk on when you should and when you should not try to do it yourself when it comes to design work. At the risk of sounding like a total design snob, I made it clear that there is a time and a place for DIY design, but it is very limited, and very much dependent on the preexisting skills and experience of the DIYer.

Tune in to hear our feelings on this week's topic!

Read More


Creator's Block co-host Liz Murphy is away this week, so I had a very special guest join me on this week's episode – previous Creator's Block co-host Jessie-Lee Nichols!

(cue raucous applause and cheering)

So essentially, while the word nerd is away, the designers will play!

In this week's episode, Jessie-Lee and I bring back the topic of brand style guides in order to dive into what goes into a successful visual style guide – it's more than just logos. We also go over why we use them in the first place, how we get buy-in from our teammates and how we build them out. Plus, I get a little peek into Jessie-Lee's new life as an in-house marketing manager, and how this has driven her to start building out a brand style guide for her company.

Listen in to hear what we have to say, and to hear Jessie-Lee's wonderful voice again!

Read More


As a designer who's worked almost exclusively for a marketing agency, I've noticed the divide that exists between designers who work freelance and those that work within larger firms. We are so much alike, yet our experiences can vary so widely since there are pros and cons to each path.

Even when I started out, the decision was whether to work for an agency – or perhaps internally within a company's own marketing department – or to head out on my own as a freelancer. And it begs the question, which is better, the freelance design life, or designing within an agency?

This week, Liz let me nerd out over design things with Joe Barsin, an Annapolitan freelance graphic designer whose work many Maryland locals will recognize under the Citizen Pride brand. He also brought us some awesome stickers, because he's just that cool.

With promptings from Liz, Joe and I talked about our own experiences in the agency and freelance worlds, and we discussed how Joe has managed projects as both a freelancer as well as creative director working with freelancers.

Check out the podcast below, and definitely check out Joe's design work

Read More


There is a black hole in design projects. It's this realm right between the development of the creative brief and the presentation of those first few design concepts.

Sure, the client knows is that their designer is hard at work – brainstorming, ideating and being as creative as possible in order to deliver the most fantastical design concepts imaginable. Obviously.

But where exactly does the designer go? Do they trek through the mountains of Tibet in order to find inner peace and bolster their creativity? Do they flee to an uncharted island to perfect their focus?

Most project managers and clients probably couldn't say what goes on during this time. And it's problematic because then, when the first rounds of designs are reviewed, designs come out of left field and no one is quite happy with how it all came out.

Goals and expectations were not established, and feelings get hurt.

Mood boards are like a lifeline back to the mainland. They bridge this gap that we all struggle with, whether you're a designer or not. And they run both ways, helping both designers and clients communicate better with one another.

In this week's episode, Liz and I discuss my own process for using mood boards in design projects. I talk about the tools that I use to brainstorm design concepts and build out mood boards. In particular, I share how they help me communicate better with my clients and ensure that we are both on the same page regarding their needs and desires.

Flipping this concept around, Liz also shows how marketers and noncreatives alike can use similar tools to talk to their own designers. 

Read More


The Guide to Creating Mind Blowing Content

Let's face it, there is a lot of content out there. How do you get yours to stand out?

Simple, make it mind blowing!

42 pages full of ideas for creating awesome content that converts visitors into leads and leads into customers!

Our work culture thrives on people telling others – coworkers, bosses, friends, spouses – how busy they are.

Really though, we love to say it. Don't tell me you never feel just a little bit of pride when you tell your friends that "No, I can't go out on Wednesday night. I'M BUSY."

But busy-ness becomes a dangerous trap. It's so easy to just say "I'm too busy" and to move along from one task to the next, checking things off your list without really putting your full brainpower into any particular item.

So when we feel like everything is on fire, and out inboxes pile up with endless newsletters and emails, how do we – as marketers, content creators, and designers – keep our creativity flowing and continue to think outside the box?

In this week's episode, Liz and I dive into the tools and techniques that we both use day-to-day to get ourselves out of the "check-the-box" mentality. We share how we push ourselves to keep thinking creatively, in order to fuel the passions that we both have for what we do, and to continue to produce higher-quality work.

Read More


A few months ago, I posted a question to, asking users to tell me how they would rate their own company's logo, on a scale of one to 10, and why. The responses were all very positive, each a rating of nine or even 10, and I enjoyed reading the reasons behind the ratings, all of which were varied and completely subjective. 

But it got us thinking. What is it that really makes a logo so great?

How can you, someone in charge of your company's branding, make sure that your logo and other brand elements aren't outdated or missing the mark?

In this week's episode, Liz and I explore the way people critique their own brands, and how they reach out to others for feedback as well. Ultimately, we find there is a balance between you taking charge of your brand, as someone who truly knows their own business, versus bringing other knowledgeable stakeholders into the discussion to really make sure your logo and brand are achieving the goals they were designed for.

Read More


We are no stranger to talking about blogging on the Creator's Block podcast. (We've talked about why people hate it so much, as well as three quick strategies for writing killer blog introductions.) Why do we talk about it so much? Because while we can all agree that blogging is an essential part of any successful inbound marketing strategy, it's also the marketing activity people tend to complain about the most. 

Specifically, there are two excuses that crop up in conversations both internally at Quintain and with our own clients time and time again. First, "I don't know what to write about." Second, "But I don't have any time to write a blog - I am so busy!"

So, on today's episode of Creator's Block, Shelby and I aren't just complaining and commiserating - we're providing you with tested strategies and tips for picking great topics and finding the time to blog. (Spoiler alert: You have more to say than you think, and guess what? We're all busy.) Enjoy!

Read More